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Frequently Asked Questions
Q: When does my order ship?
A: Most orders will ship within 24 - 48 hours or less. Delivery time depends on your location.
Q: Do you ship outside of the United States?
A: Yes, we ship to Canada but nowhere else. We can ship anywhere in the United States and Canada.
Q: What is the shipping cost?
A: There is a flat rate of shipping per item that will be calculated at checkout.
Q: What is your return and exchange policy?
A: We can do returns and exchanges within 30 days of you receiving the item.
Q: How long do refunds take to process?
A: Refunds are processed within 3 - 5 business days.
Q: Do you charge a restocking fee?
A: No, you will get 100% of your item price back.
Q: Are online transactions on your site secure?
A: All the information you provide, including your credit card information, is secured using Secure Sockets Layer (SSL) encryption technology. We use SSL technology to prevent your information from being intercepted and read as it is transmitted over the Internet.
Q: How do you use my contact information?
A: We request your email address so that we can email you an order confirmation. We request your phone number to contact you in case we need to give you an order update. Rest assured, we never rent or sell your contact information to anybody, for anything.
Q: How do I place an order online?
A: Ordering is easy and convenient! Simply select your favorite items, add them to your shopping cart and click "Google Checkout" to complete your order.
Q: What are my payment options?
A: Orders can be placed online using Visa, MasterCard, American Express or Discover Cards.
Q: Do you charge sales tax?
A: Sales tax will only be assessed for orders that are shipped within the state of Georgia (7%).